Terms and Conditions (UK)

The purchase contract is subject to English law.

Prices

All prices mentioned here are in GBP, including value added tax. For deliveries within the UK mainland, these prices include all costs for postage, packing and freight; in other words, shipment of all our items to your address is free of any additional charges. Orders to the value of £ 2,500 will receive a 5% discount, orders to the value of £ 5,000 will receive a 10% discount. These discounts are based on the total amount for a single order. They are valid for all orders made within a two-year period. In situations where delivery service is alterered by our carriers, we reserve the right to adjust prices and deliverability. If the national VAT rate is changed, we reserve the right to adjust prices accordingly. Please appreciate that we cannot be held liable for errors in price quotations. E&OE policy applies.

Payment

We accept payment by Visa, Mastercard, American Express credit cards and Delta and Switch debit cards as well as by cheque. Please give us the credit card number and expiry date and three-digit security number, followed by your full name and the address the card is registered to. Cheques should be made out to Garpa Garden & Park Furniture Ltd, with your name, cheque guarantee card number, guaranteed amount and the expiry date written on the reverse. Cheques will be deposited in our bank when we receive them (please allow 6 days for cheques to clear). After delivery, an invoice will be sent to you by mail. Place of fulfilment and jurisdiction is London. The merchandise remains the property of Garpa Garden & Park Furniture Ltd until final payment has been made.

Sales order confirmation

Every order is confirmed in writing. You will receive the invoice by mail after completion of delivery.

Delivery free of charge to your address

Delivery within the UK mainland is free of charge to your address as specified in your order. You will be notified in advance by our contract courier company. Delivery will be made either to the billing address or to a different delivery address specified by you, as requested. Furniture will be delivered within three weeks, unless you request a later delivery date.

Assembly

Almost all pieces of furniture are delivered completely assembled. Items that are not already assembled by our raftsmen will be put together on site, with all packing materials taken away by Garpa.

Your right to return

Within one month after delivery you have the right to return any delivered items. However, we are sure you understand that special, individually manufactured items that you have specifically ordered are exempt from this policy. Please contact us to make arrangements for the collection which will be free of charge.

Warranty

We offer a special five-year warranty on all furniture and parasols. This warranty covers all flaws that, with normal usage, can be attributed to material or manufacturing flaws. All other items have a warranty of two years.

Deliveries abroad: Spain, France, etc.

We will gladly deliver abroad to other countries in Europe if you have property outside the UK. Please enquire by phone about procedures and freight surcharges.

Data protection

As a matter of course, we promise to comprehensively protect your personal data following the legal regulations set forth in the UK data protection legislation. In addition, we guarantee that as a Garpa customer your address data will not be passed on to third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Reservations

All elements of the Garpa website - visual and audio, including relevant technologies - are protected by copyright. They are the exclusive property of Garpa. Any hypertext linking to the Garpa site through the use of framing or in-line linking technology is expressly prohibited. In any case, linking, even if it were tacitly accepted, must be discontinued upon simple request by Garpa.

Garpa cannot be held responsible for any loss or damage resulting from using the Internet, specifically from an interruption of the connection, a computer virus, outside interference or, generally speaking, in cases of force majeure as confirmed in court of law.