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FAQ

If the furniture you have chosen from the catalogue does not make the impression you wanted at home, or the dimensions are not suitable, you have the right to return the goods within twenty days. This means, you can telephone us and we will simply come and take the furniture back, free of charge.

Firstly - a parasol accompanies you the whole day long. It protects you during the day from the sun's harsh rays and in the evening it keeps the warmth for the group around the table for quite a long time. One has the choice of placing a parasol in the middle of a table - thus having a table with a fitted hole - or at the side of the table. Please contact us for detailed information on these two variants.

All, with the exception of Loom. That is to say, not just teak furniture which thanks to its high content of rubber is so resistant to water, heat and frost. The most comprehensively resistant furniture is that of aluminium which is naturally totally weatherproof and can remain outdoors all the year round. The same goes for all furniture made of stainless steel in all material combinations. Please note: teak requires no protective coating, but twice a year teak furniture should be cleaned with warm soapy water and a stiff natural brush to rid it of dust and accumulated dirt. Protection from such dirt is offered by our furniture covers.

Not at all! If you are not able to arrange that someone is there when we deliver we can place the furniture in the desired location for use, assemble it and take away all unnecessary packaging material.

Deliveries to all European holiday regions are possible. Please do not hesitate to enquire.

The patina will already begin to form in the course of the first year. The speed at which it develops is dependent on the weather. A dry summer means not much will occur, rainy weather develops the patina. It also depends on where the furniture is situated. If wind and sun quickly dry off the furniture, then it will not develop as quickly as when it is in a damper location.

Over long periods rain or water used in cleaning can deposit dirt in the joints. Oiling the joints with synthetic oil, e.g. sewing machine oil, renders the joints free and easy to move again. We would be delighted to send you such oil upon request. Simply use a few drops on the joints and moving parts of the furniture. Afterwards position yourself behind the chair and grasp the front of the seat and draw it closed. This action is easy on the back.

Simply, no. Teak which remains outdoors does not have to be treated. Oiling the wood is simply a matter of taste and has nothing to do with protecting the wood. Oiling the wood makes it darker and demands regular treatment. Only wood which is not exposed to the elements should be oiled, as rain washes the oil away and streaks it. Should you wish to oil your teak furniture please follow the care instructions which you will find on our website under Service: "Material & Care".

If the furniture you have chosen from the catalogue does not make the impression you wanted at home, or the dimensions are not suitable, you have the right to return the goods within twenty days. This means, you can telephone us and we will simply come and take the furniture back, free of charge.

Firstly - a parasol accompanies you the whole day long. It protects you during the day from the sun's harsh rays and in the evening it keeps the warmth for the group around the table for quite a long time. One has the choice of placing a parasol in the middle of a table - thus having a table with a fitted hole - or at the side of the table. Please contact us for detailed information on these two variants.

All, with the exception of Loom. That is to say, not just teak furniture which thanks to its high content of rubber is so resistant to water, heat and frost. The most comprehensively resistant furniture is that of aluminium which is naturally totally weatherproof and can remain outdoors all the year round. The same goes for all furniture made of stainless steel in all material combinations. Please note: teak requires no protective coating, but twice a year teak furniture should be cleaned with warm soapy water and a stiff natural brush to rid it of dust and accumulated dirt. Protection from such dirt is offered by our furniture covers.

Not at all! If you are not able to arrange that someone is there when we deliver we can place the furniture in the desired location for use, assemble it and take away all unnecessary packaging material.

Deliveries to all European holiday regions are possible. Please do not hesitate to enquire.

The patina will already begin to form in the course of the first year. The speed at which it develops is dependent on the weather. A dry summer means not much will occur, rainy weather develops the patina. It also depends on where the furniture is situated. If wind and sun quickly dry off the furniture, then it will not develop as quickly as when it is in a damper location.

Over long periods rain or water used in cleaning can deposit dirt in the joints. Oiling the joints with synthetic oil, e.g. sewing machine oil, renders the joints free and easy to move again. We would be delighted to send you such oil upon request. Simply use a few drops on the joints and moving parts of the furniture. Afterwards position yourself behind the chair and grasp the front of the seat and draw it closed. This action is easy on the back.

Simply, no. Teak which remains outdoors does not have to be treated. Oiling the wood is simply a matter of taste and has nothing to do with protecting the wood. Oiling the wood makes it darker and demands regular treatment. Only wood which is not exposed to the elements should be oiled, as rain washes the oil away and streaks it. Should you wish to oil your teak furniture please follow the care instructions which you will find on our website under Service: "Material & Care".